Find printer driver computer

The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. The following is a list of the most common printer languages or emulations:.

Note There are many additional languages that are common on printers in the East Asian marketplace. This is because some East Asian regions require more complex fonts. Modern inkjet printers may not use a common set of printer languages. This is because precise ink control is typically a compatibility issue. To determine what emulation your printer supports, use either of the following methods:. If your printer can print an information page, print this information page.

For example, some printers have a menu with a Print Configuration command that you can use to obtain printer information. View the printer specifications on the printer manufacturer Web site or in the printer manual.

Note Some printers support more than one type of printer emulation. There may be differences in the way some printer manufacturers interpret different printer emulations.

Therefore, you might be able to prevent some compatibility problems if you use a printer driver from the same printer manufacturer that supports your printer emulation. For example, if your printer supports PostScript level 3 as its default printer emulation, look up the list of printer drivers that are supplied with the bit version of Windows.

You can do this to find another printer from the same printer manufacturer that uses the same printer emulation. To do this, follow these steps. Note When you use the following method, the print job is printed locally and the print job is then redirected to the network path.

If you use this procedure, you do not receive printer updates from the print server when you update the printer driver on the print server. Check to see if the correct printer drivers for your printer are located on the computer that is running a bit version of Windows. You can also visit the Windows Update Web site or the printer manufacturer's Web site.

If you cannot find the correct driver, continue to the next step. Log on to the computer that is running a bit version of Windows by using an account that has administrative permissions. On the physical printer, use the device menus to print a configuration page. The printed configuration page typically lists the supported printer emulations. Click Local printer , click to clear the Automatically detect and install check box, and then click Next. In the Port Name dialog box, type the path of the printer by using the following syntax:.

In the Install Printer Software page, click the correct manufacturer under the Manufacturer column, click the name of a printer that supports the same printer emulation as your printer, click Next , and then click Finish.

In Printers and Faxes, right-click the printer that you added, and then click Properties. Click the General tab, and then click Print Test Page.

It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:. Click the Update Driver button next to your driver.

The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

If you cannot find the right driver for your device, you can request the driver. Printer is off or in sleep mode : Touch the control panel menu or press the Power button to wake the printer and put it in a ready state.

Sometimes the printer status might display Offline when it is actually ready. Check the printer connection status : Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device.

If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network. Reconnect the printer to the network : Place the printer within range of the Wi-Fi router signal, and then connect it to the network.

Printers with a touchscreen control panel: Open the Setup , Network , or Wireless settings menu, select Wireless Setup Wizard , and then follow the instructions to select the network name and enter the password.

Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. The printer wireless light stops flashing when the connection completes. Within two minutes, press and hold the WPS button on the router until the connection process begins. The blue bar stops flashing when the connection completes. Restart devices : Restart the printer and the computer or mobile device to clear possible error conditions.

Print a Wireless Test Report : Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report. Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the printer, and then print a report to verify the connection.

Turn off the printer, and then disconnect the Ethernet cable from the router and the printer. Check the cable for damage, and then verify that it is an Ethernet cable and not a phone cable. Ethernet and phone cables look similar, but Ethernet cables are usually bigger and have eight visible wires on the connector. Reconnect the cable to a different Ethernet or LAN port on the router, and then connect the other end to the printer's Ethernet port.

Check the lights on the printer's Ethernet port to make sure the connection is successful. The green light should be steady, and the orange activity light should blink. Inkjet printers with a control panel menu: Open the Wireless , Network Settings , or Setup menu to locate the list of available reports. Most inkjet printers without a control panel menu: Press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time.

LaserJet printers: Press and hold the Wireless button for 10 seconds or until the Ready light blinks, or go to the Wireless menu and select Wireless Network Test.

DeskJet and , ENVY and , and Tango printers: Touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time. Make sure the Network Status is Ready , or follow any instructions to resolve network issues identified on the report.